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Customer Survey 11-24-2014

Product




The product(s) met my expectations regarding fit, form and function:

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The product(s) met my expectations in appearance and quality:

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Design/Development service of new product(s) met my expectations

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The product(s) met my expectations regarding price:

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Transactions




My RFQ and/or PO was processed promptly in a smooth manner:

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My order(s) arrived On Time If not, the reason was understandable:

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If warranty issues developed, they were handled to my satisfaction:

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Overall Process




Corrective/Preventive Actions were processed to my satisfaction:

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SSI employees communicated and returned emails or phone calls promptly:

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Quotes, Acknowledgements and Invoices were concise and understandable

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My expectations of customer service were met:

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