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Contact Info:

Smith Systems, Inc.
6 Mill Creek Drive
Brevard, NC 28712
Telephone: (828) 884-3490
Fax: (828) 877-3100
Email: info@smith-systems-inc.com

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Effectiveness of Communication:
Do we provide adequate technical assistance and support?	Yes No Other Comments:
How well do we respond to customer concerns or requests?	Greatly Very Well Slightly Better Just Meets Does Not Meet Other Comments:
Order Processing:
Did you encounter any problems in the processing of your order (i.e., on time delivery, documentation, accuracy of the order, invoicing)?	Yes No Other Comments:
Product Quality:
How well does our product quality & reliability meet or exceed your needs?	Greatly Very Well Slightly Better Just Meets Does Not Meet
Purchase Value:
Does our product provide higher reliability in service than competitive brands?	Yes No Other Comments:

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Customer Survey