Smith Systems, Inc.
6 Mill Creek Drive
Brevard, NC 28712
Telephone: (828) 884-3490
Fax: (828) 877-3100
Email: info@smith-systems-inc.com

Customer Survey

Effectiveness of Communication:
Do we provide adequate technical assistance and support? Yes     No

Other Comments:

 

How well do we respond to customer concerns or requests? Greatly
Very Well
Slightly Better
Just Meets
Does Not Meet

Other Comments:

 

Order Processing:
Did you encounter any problems in the processing of your order (i.e., on time delivery, documentation, accuracy of the order, invoicing)? Yes     No

Other Comments:

 

Product Quality:
How well does our product quality & reliability meet or exceed your needs? Greatly
Very Well
Slightly Better
Just Meets
Does Not Meet

 

Purchase Value:
Does our product provide higher reliability in service than competitive brands? Yes     No

Other Comments:

 

 


 

Contact Info:
First Name:*
Last Name:*
Title:
Company:*
Phone:*
Email:*
Fax:
Address 1:
Address 2:
City:
State:
Zip: