Smith Systems, Inc. Customer Survey Form

First Name*

Last Name*

Company*

Email*

The product(s) met my expectations regarding fit, form and function*

Comment

The product(s) met my expectations in appearance and quality*

Comment

Design/Development service of new product(s) met my expectations*

Comment

The product(s) met my expectations regarding price*

Comment

My RFQ and/or PO was processed promptly in a smooth manner*

Comment

My order(s) arrived On Time If not, the reason was understandable*

Comment

If warranty issues developed, they were handled to my satisfaction*

Comment

Corrective/Preventive Actions were processed to my satisfaction*

Comment

SSI employees communicated and returned emails or phone calls promptly*

Comment

Quotes, Acknowledgements and Invoices were concise and understandable*

Comment

My expectations of customer service were met*

Comment

Customer Survey